CRM files

Main areas that a CRM system is capable of managing in the management area for your website

Having a CRM system in your company is very important for managing day-to-day processes. This software works not only to communicate with the external public, but also to organize the work of the internal team. With the

How CRM helps with social engagement in communication networks

Having social engagement on communication networks, especially on social networks, is part of the routine of any company. If you manage a business or are an entrepreneur, it is very important to focus on this topic. Companies often use these networks

What is churn rate and why is it so important?

Churn rate is an essential metric for any business. Churn indicates how much your company has lost customers or revenue. To reach this rate, the calculation is very simple. Divide the number of lost customers by the number